Announcing the 2015 Mortgage BPO Market Leaders
【DateTime:2015/6/12】 【View Num:1394 】 【Close

date:2015.06.04  source:Everest Group

Accenture, IBM, TCS, and Wipro are the current Leaders on Everest Group‘s PEAK Matrix for mortgage BPO based on their market successes and overall mortgage BPO delivery capabilities. The 2015 PEAK Matrix for mortgage BPO is based on a database of 200+ mortgage BPO contracts signed by 14 service providers.


The PEAK Matrix is a framework to assess the relative market success and overall capability of service providers. Service providers are positioned on the PEAK Matrix based on uation across two key dimensions:
 1.Market success measured by revenue and number of clientsl
 2.Delivery capability measured by scale of operations, scope, technology solutionsl & innovation, and delivery footprint

To quote Rajesh Ranjan, Partner:
‘As the mortgage industry continues to evolve within an environment of increasing regulations and digital advancements, the ability of BPS Service providers to appropriately invest and leverage technology to offer innovative and value-added services (automation, analytics, risk management support, and social) beyond the core services will define their success ’.